By using this Site, you agree to the following Terms. If you do not agree to these Terms, you may not use this Site. The Mlk Co, a brand by T Project Pte Ltd (hereon collectively referred to as “The Mlk Co”) reserves the right, at any time, to modify, alter or update these Terms, effective immediately upon publication on the Site. It is your responsibility to review these Terms prior to each use of the Site and by continuing to use this Site, you agree to be bound by such modifications, alterations, or updates. Our Site is continually under development and The Mlk Co makes no warranty of any kind, implied or express, as to its accuracy, completeness or appropriateness for any purpose. If at any time the Terms are no longer acceptable to you, you should immediately cease use of the Site. If we request, you irrevocably agree to sign a non-electronic version of this agreement.
- Professional Advice Disclaimer
Services provided by The Mlk Co and anything stated or posted on this Site or in any communications with you is not intended and should not be considered professional advice (including, without limitation, medical or counselling advice) and must not be taken to be the practice of medical or counselling care. Any information provided by The Mlk Co on this Site or otherwise is solely the opinion of The Mlk Co. Please seek the advice of professionals, as appropriate, regarding the evaluation of any such information or content.
You should seek professional advice before consuming food products by The Mlk Co if you are pregnant, nursing, elderly, frail, or suffering from any minor or major illnesses including, but not limited to, diabetes, kidney disease and heart conditions. Products offered by The Mlk Co are not suitable for children below the age of 1. You should also seek professional advice before offering food products by The Mlk Co to children of any age. Please consult your healthcare provider about any nutritional or other concerns in relation to the use of products from The Mlk Co.
- Order Acceptance
The receipt of an order number or an email order confirmation does not constitute the acceptance of an order or a confirmation of an offer to sell. The Mlk Co reserves the right, without prior notification, to limit the order quantity on any item and/or to refuse service to any customer. Verification of information may be required prior to the acceptance of any order. Prices and availability of products on the Site are subject to change without notice. Errors will be corrected when discovered, and The Mlk Co reserves the right to revoke any stated offer and to correct any errors, inaccuracies, or omissions (including after an order has been submitted).
If we are refused authority from your card issuer for payment,or if authority is revoked for any reason, you agree to compensate us in full against any and all reasonable costs and expenses (including reasonable legal costs) that we may incur in obtaining payments due from you that you have not made in accordance with your agreement with us as set out in these Terms.
- Payment Options
All orders must be made through our Site. We accept Visa, MasterCard and American Express. All transactions are processed in Singapore Dollars
To obtain a subscription, you must register for an account and select your preferred subscription plan available on the Website. Your subscription will not be valid unless and until The Mlk Co accepts your registration. By registering on our Website, you represent and warrant that all registration information that you provide is true, complete and accurate, and you agree to notify The Mlk Co promptly of any changes to this registration information.
Your subscription will start immediately upon confirmation of purchase, and your account will be charged immediately. Your purchased product(s) will be delivered to you on the next delivery date. Your subscription will continue for the length of time that you selected when you subscribed. You will be charged at the beginning of each subscription term, which covers the full term of services. Any upgrade, downgrade or cancellation will take effect in the next billing cycle.
You understand that, unless you notify us that you wish to terminate your subscription before the end of your then-current subscription term, your subscription will continue to automatically renew for successive terms of the same duration and account will be charged for each such renewal at the subscription fee in effect at the time of that renewal. The term “subscription term” shall refer to the term of your subscription then in effect, regardless of whether it is the initial term or any renewal of that term.
Your subscription is personal to you, and you may not transfer your subscription with any other person other than individuals living in the same household, provided that: (i) such individuals have read and agree to be bound by the terms and conditions of this agreement; (ii) you agree to be responsible for any use of your subscription by those other individuals.
Products sold by The Mlk Co should not be resold without first seeking for our permission.
- Cancellations & Refund Policy
Cancellation of your order must be done no later than two (2) business days before the start date you have chosen, and you will be issued a refund. You will not receive refund for any order cancellations made after the above cancellation deadline. If there are valid medical reasons for cancelling after the deadline, a medical certificate is required to seek refund. Requests for refunds after the above cancellation deadline based on medical reasons will require a medical certificate and may be granted in our sole discretion on a case-by-case basis.
- Delivery Policy
The Mlk Co only delivers within Singapore (except Changi Airport / Cargo Complex, Alps Avenue, Lim Chu Kang, MID Bases, Jurong Island, NTU). All costs of delivery are included in the final order price. The Mlk Co will use best efforts to deliver your order on your chosen day. If for any reason The Mlk Co is unable to deliver your order on the date chosen we will notify you at least 24 hours prior to the delivery time. The Mlk Co shall not be responsible for the loss or damage of our products after delivery has been accepted at your nominated address.
You must ensure that there is someone available to accept the order during the specified delivery time, as due to the perishable nature of our product we are unable to leave the product unattended. If no one is available to accept the order, a re-delivery fee of $8.50 will be applicable. Please note our delivery driver is only available to wait a maximum of 10 minutes for your arrival. If no one is available at your nominated address to accept the order and you cannot be contacted for an immediate solution, The Mlk Co shall not be responsible to re-deliver the product and shall not provide a refund for the product. As an alternative, The Mlk Co will allow for the pick-up of the product from our partner store at the next reasonable time; alternatively a second delivery attempt to the original nominated address or a new address can be made at the customer’s’ expense if our delivery partner’s schedule permits.
- Shelf Life of The Mlk Co Beverages
At The Mlk Co, our drinks are made using commercial hydraulic presses and high powered commercial blenders in order to preserve all of the delicate enzymes and nutrients in our drinks. All drinks are then packaged in glass bottles and refrigerated immediately until they are packed in cooler boxes / bags for delivery. If stored properly by the customer after delivery, our drinks remain live, potent and fresh for 3 days after delivery. Any product not consumed within 3 days after delivery are expired and should be discarded. If you receive any product that has been damaged during transit, please contact us immediately to seek replacement of such damaged product. Our sole liability in this regard is to replace the damaged product or provide you a refund of your purchase if a similar product is no longer available.
Our ingredients are listed on this Site and on the labels of our product. To maintain our standard of freshness and quality, The Mlk Co may need to substitute or remove ingredients in our products from time to time (for example, due to unavailability of a particular ingredient). Any change in the ingredients will be identified on the bottle of the relevant product.
- The Mlk Co. Communications to You
By providing us with your contact details, you agree that The Mlk Co may send you electronic mail or other forms of communication for the purpose of liaising regarding your order, advising you of changes or additions to this Site, news regarding The Mlk Co products or services, marketing of related product or services, or for other such purposes The Mlk Co deems appropriate.You can contact The Mlk Co at any time to have your details removed from lists used by us for direct marketing purposes.
- Product Availability
In the event a product you have ordered is not available or we are unable to fulfil your order for any reason, we will, at our discretion, notify you to deliver another product, provide you with a new delivery time, or provide you with a full refund.
The Mlk Co is dedicated to keeping your information private. Any information we collect in relation to you is kept strictly secured. Except for the reasonable purposes of providing our services to you, we do not provide any of your personal details to any third party.
Whenever you use our web site, or any other web site, the computer on which the web pages are stored (the Web server) needs to know the network address of your computer so that it can send the requested web pages to your Internet browser. The unique network address of your computer is called its “IP address,” and is sent automatically each time you access any Internet site. From a computer’s IP address, it is possible to determine the general geographic location of that computer, but otherwise it is anonymous.
We do not keep a record of the IP addresses from which users access our site except where you have specifically provided us with information about yourself, in which case we also record your IP address for security purposes. An example of this would be when proceeding to a checkout to finalise an order you may wish to make. After completing the form provided, your IP address will be stored along with a transaction number that allows us to track your order.
- Security Policy
We use industry-standard efforts such as firewalls and compliant servers to safeguard your personal information and credit card information.
- Third Parties
The Mlk Co shares information with third party intermediaries for various purposes. These intermediaries provide services to The Mlk Co in order to help us operate our business and the Site or administer activities on our behalf.
The Mlk Co may also disclose your personal information to third parties in certain limited circumstances, as follows: (1) as necessary if we believe there has been a violation of our Site Terms, of the law, of our rights or of the rights of any third party; (2) to respond to judicial process and provide information to law enforcement agencies or in connection with an investigation on matters related to public safety, as permitted by law, or otherwise as required by law; and (3) if our company or substantially all of its assets are acquired, your personal information may be one of the transferred assets.
- Links to Other Websites
The Mlk Co makes no claim or representation, and accepts no responsibility, regarding the quality, nature, or reliability of the sites accessible by hyperlinks from this Site, or websites linking to this Site. Please review these sites’ separated policies regarding privacy for your convenience.
The names “Mlk”, “The Mlk Co” and “Mlk Co” (whether used alone or in conjunction with some other word or words), the Site, The Mlk Co Bottle, and The Mlk Co logo, and all other product and service marks, insignia, emblems, symbols, slogans, distinguishing characteristics, trade names, and domain names associated or used with, or in connection with The Mlk Co are the exclusive property of The Mlk Co. All other trademarks, product names and company names or logos cited on this Site are the property of their respective owners.
Unless otherwise stated on this Site, all website design, text, graphics, images, and the selection and arrangement thereof are the intellectual property of The Mlk Co. Permission is granted to copy electronically and print in hard copy portions of this Site for the sole purpose of using this Site as a personal information resource or of ordering goods or services and using this Site as a shopping resource. Any other use of materials on this Site, including reproduction for purposes other than noted above, modification, distribution, or reproduction, without the prior written consent of The Mlk Co is strictly prohibited.
- Warranties & Disclaimers
The Mlk Co intends for the information and data contained in this Site to be accurate and reliable, however, since the information and data has been compiled from a variety of sources, it is provided “As Is”. You expressly agree that your use of this Site is at your sole risk. The Mlk Co EXPRESSLY DISCLAIMS ALL WARRANTIES AND/OR CONDITIONS, EXPRESSED OR IMPLIED, AS TO ANY MATTER WHATSOEVER RELATING TO OR REFERENCED BY THE SITE, INCLUDING, BUT NOT LIMITED TO, THE IMPLIED WARRANTIES AND/OR CONDITIONS OF MERCHANTABILITY OR SATISFACTORY QUALITY AND FITNESS FOR A PARTICULAR PURPOSE AND NON-INFRINGEMENT.
- Limitation of Liability – Indemnification
IN NO EVENT SHALL THE MLK CO OR ITS OFFICERS, DIRECTORS, EMPLOYEES, AGENTS, SUCCESSORS, SUBSIDIARIES, DISTRIBUTORS, AFFILIATES OR THIRD PARTIES PROVIDING INFORMATION ON THIS SITE BE LIABLE TO ANY USER OF THE SITE AND PRODUCT OR ANY OTHER PERSON OR ENTITY FOR ANY DIRECT, INDIRECT, SPECIAL, INCIDENTAL, PUNITIVE, CONSEQUENTIAL OR EXEMPLARY DAMAGES (INCLUDING, BUT NOT LIMITED TO, DAMAGES FOR LOSS OF PROFITS, LOSS OF DATA OR LOSS OF USE) ARISING OUT OF THE USE OR INABILITY TO USE THE SITE OR ANY INFORMATION CONTAINED THEREON, WHETHER BASED UPON WARRANTY, CONTRACT, TORT, OR OTHERWISE.
You hereby acknowledge that the preceding paragraph shall apply to all content, merchandise and services available through the Site.
These Terms and your use of this Site are governed by the laws of the Republic of Singapore. You and The Mlk Co irrevocably consent to the exclusive jurisdiction of the courts of Singapore in connection with any action arising out of or related to these Terms. If any provision of these Terms is deemed unlawful, void or unenforceable, then that provision will be deemed severable from the remaining Terms and will not affect the validity and enforceability of any remaining provisions.
No third party has any right under the Contracts (Rights of Third Parties) Act (Chapter 53B) to enforce any of these Terms.